Privacy Policy

Information Collection and Use

We may request certain pieces of personal information from our users at various points on the website. We are the sole owner of this information and at no time will it be sold, shared or rented to third parties in any way other than those set out in this policy.

We may request your name, telephone number, email address, shipping and billing address or addresses, credit card number and expiration date. This information is collected for:

  • Order Processing.
  • Contacting you regarding your order.
  • Delivery of orders.
  • Verification of your identity for payment authorization and on-line account access.
The only time that any of this information is shared is with your Credit Card Company or selected payment gateway for completion of your order. All our deliveries are outsourced to a reputable shipping company ( FedEx® ) and your name and address will only be used for order delivery purposes.

Order

We request information from the user on our order form when making a purchase. This is when a user must provide their contact information such as name, telephone number, email address and shipping and billing address or addresses, and financial information such as credit card number and expiration date. This information is used for billing purposes and to fill our customer’s order. If we have difficulty processing an order we will use the contact information to communicate with the customer.

Security

When you make a purchase our server uses a Secure Socket Layer (SSL) to connect with you. This protocol is the finest security available. SSL encrypts your sensitive information, guarding it from interception and misuse. This ensures your security and a safe shopping environment. All of our customer’s information, not only the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our Customer Service Representatives) are granted access to personally identifiable information. We always keep our employees up-to-date on all of our privacy and security practices. We frequently, and whenever additional policies are added, inform our employees and remind them of the importance we place on privacy, and what they can do to ensure that customer’s information is protected at all times. Finally, the servers that store personally identifiable information are in a secure environment in a locked facility.

Site Usage Tracking

Our database allows us to track the traffic through our site. Whilst it does not provide us with any personally identifiable information it does allow us to compile statistics, analyze trends and monitor daily usage. The information collected includes IP addresses, browser type, referral pages, ISP, platform type, date and time stamp. These statistics are compiled by a third party and are subject to their privacy policy, but are solely used by us to improve and determine the products and services available on the site.

Links

This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement solely applies to the information collected by this Web site.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Correcting/Updating Personal Information

If a user’s personally identifiable information (such as zip code, phone number, email or postal address), changes we provide a way to correct and update this information. User’s may either email our Customer Support Team at platinumjewelers786@yahoo.com or contact us by telephone at 469-226-9800.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Contact Information

Should you have any questions or queries relating to our Privacy Policy, or any other policy, please email us at platinumjewelers786@yahoo.com, or refer to the other contact methods displayed on our Contact Us page.